| Client ownership |
10 |
Can the worker identify, retain, and recontact callers, chat clients, texters, or video clients outside the platform, or does the platform keep the buyer relationship inside its account, number, app, chat, username, and billing system? |
| Payment control |
8 |
Does the worker receive direct payment, or does the platform control billing, credits, wallets, gifts, tips, payout timing, payout minimums, deductions, refunds, chargebacks, holds, and access to earnings? |
| Pricing control |
6 |
Can the worker set per-minute rates, chat prices, message prices, video rates, minimum call lengths, session terms, tips, gifts, custom charges, and availability rules, or are prices shaped by platform limits and preset structures? |
| Communication freedom |
6 |
Can the worker communicate directly with clients before, during, and after paid interactions, including off-platform contact, or must communication remain inside platform call, text, chat, video, and messaging tools? |
| Visibility control |
6 |
Does the worker control visibility through an independent funnel, or does the platform control placement through rankings, online status, categories, search results, response speed, availability displays, featured listings, paid placement, or recommendations? |
| Rule transparency |
5 |
Are conduct rules, content rules, call rules, chat rules, promotion rules, payout rules, client-contact rules, and enforcement standards public, clear, stable, and understandable before enforcement? |
| Discipline risk |
4 |
If the platform restricts calls, limits messaging, lowers visibility, holds funds, suspends the profile, or terminates the account, can the worker continue operating with minimal business interruption? |
| Brand portability |
3 |
Does the worker keep control of their name, profile identity, photos, voice identity, links, website, reputation, buyer funnel, and outside contact systems? |
| Work-method control |
2 |
Does the worker control schedule, availability, call length, chat style, boundaries, accepted services, device setup, and working conditions, or does the platform impose meaningful operating requirements? |